/* 기능설명: 커리어모드 디자인 토큰으로 고객지원 FAQ와 문의 화면을 구성한다. */
.support-main.customer-support-page {
    --visitor-carbon: var(--career-ink);
    --visitor-paper: var(--career-white);
    --visitor-graphite: var(--career-text);
    --visitor-ash: var(--career-muted);
    --visitor-fog: var(--career-border);
    --visitor-linen: var(--career-surface);
    --visitor-mist: var(--career-surface);
    --visitor-lavender: var(--career-primary);
    --visitor-text-gradient: var(--career-primary);
    --visitor-gradient: var(--career-primary);
    --surface-soft: var(--career-primary-soft);
    --surface-soft-4: var(--career-surface);
    --color-primary-600: var(--career-primary);
    --overlay-primary-15: var(--k-overlay-indigo-15);
    --overlay-dark-50: var(--k-overlay-dark-50);
    --line-faint: var(--career-border);
    --radius-md: var(--k-radius-md);
    --radius-lg: var(--k-radius-xl);
    --radius-pill: var(--k-radius-pill);
    --shadow-hover: var(--k-shadow-hover);
}
/* 기능설명: Figma 고객센터 본문을 헤더와 푸터 사이의 독립된 레이아웃으로 구성한다. */
.support-main {
    min-height: 100vh;
    color: var(--visitor-carbon);
    background: var(--visitor-paper);
}

.support-content {
    padding: 52px 0 160px;
}

.support-layout {
    display: flex;
    align-items: flex-start;
    gap: 56px;
    width: min(100% - 64px, 1260px);
    margin: 0 auto;
}

/* 기능설명: 고객센터의 서비스 구분과 1:1 문의 진입 메뉴를 좌측 카드로 표시한다. */
.support-sidebar {
    display: flex;
    flex: 0 0 250px;
    flex-direction: column;
    gap: 8px;
    padding: 14px;
    border: 1px solid var(--visitor-fog);
    border-radius: var(--radius-md);
    background: var(--visitor-paper);
}

.support-sidebar__title {
    margin: 0;
    padding: 12px;
    color: var(--visitor-carbon);
    font-size: 24px;
    font-weight: 600;
    line-height: 1.4;
    letter-spacing: -0.02em;
}

.support-sidebar__item {
    display: flex;
    align-items: center;
    width: 100%;
    min-height: 49px;
    padding: 12px;
    border: 0;
    border-radius: var(--radius-md);
    color: var(--visitor-carbon);
    background: transparent;
    font-family: inherit;
    font-size: 18px;
    font-weight: 600;
    line-height: 1.4;
    letter-spacing: -0.02em;
    text-align: left;
}

button.support-sidebar__item {
    cursor: pointer;
}

.support-sidebar__item.is-active {
    color: var(--visitor-lavender);
}

.support-sidebar__item:focus-visible {
    outline: 2px solid var(--visitor-lavender);
    outline-offset: -2px;
}

.support-sidebar__group {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding-bottom: 4px;
}

.support-sidebar__item--label {
    min-height: auto;
}

.support-sidebar__subitem {
    display: flex;
    align-items: center;
    min-height: 38px;
    padding: 8px;
    border: 0;
    background: transparent;
    color: var(--visitor-carbon);
    font-size: 16px;
    font-weight: 500;
    line-height: 1.4;
    letter-spacing: -0.02em;
    font-family: inherit;
    text-align: left;
    cursor: pointer;
}

.support-sidebar__subitem.is-active {
    color: var(--visitor-lavender);
}

.support-sidebar__subitem:focus-visible {
    outline: 2px solid var(--visitor-lavender);
    outline-offset: -2px;
}

/* 기능설명: FAQ 제목, 카테고리와 질문 목록을 Figma 간격으로 배치한다. */
.support-faq-panel {
    display: flex;
    min-width: 0;
    flex: 1;
    flex-direction: column;
    gap: 56px;
}

.support-faq-header h2 {
    margin: 0;
    color: var(--visitor-carbon);
    font-size: 42px;
    font-weight: 600;
    line-height: 1.4;
    letter-spacing: -0.02em;
}

.support-visually-hidden {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    padding: 0 !important;
    margin: -1px !important;
    overflow: hidden !important;
    clip: rect(0, 0, 0, 0) !important;
    white-space: nowrap !important;
    border: 0 !important;
}

.support-faq-panel .faq-filter-options {
    display: flex;
    min-width: 0;
    flex-wrap: wrap;
    gap: 6px;
}

.support-faq-panel .faq-filter-button {
    min-height: 36px;
    padding: 8px 14px;
    border: 1px solid var(--visitor-fog);
    border-radius: var(--radius-md);
    color: var(--visitor-carbon);
    background: var(--visitor-paper);
    font-family: inherit;
    font-size: 14px;
    font-weight: 500;
    line-height: 1.4;
    letter-spacing: -0.02em;
    cursor: pointer;
}

.support-faq-panel .faq-filter-button:hover:not(:disabled),
.support-faq-panel .faq-filter-button.is-active {
    border-color: var(--visitor-lavender);
    color: var(--visitor-carbon);
    background: var(--visitor-paper);
}

.support-faq-panel .faq-filter-button:focus-visible {
    outline: 2px solid var(--visitor-lavender);
    outline-offset: 2px;
}

.support-faq-panel .faq-filter-button:disabled {
    color: var(--visitor-ash);
    background: var(--visitor-mist);
    cursor: wait;
}

.support-faq-panel .faq-list {
    display: flex;
    min-height: 180px;
    flex-direction: column;
    gap: 0;
}

.support-faq-panel .faq-item {
    overflow: hidden;
    border: 0;
    border-bottom: 1px solid var(--visitor-fog);
    border-radius: 0;
    background: var(--visitor-paper);
    box-shadow: none;
}

.support-faq-panel .faq-item:hover,
.support-faq-panel .faq-item.is-open {
    border-color: var(--visitor-fog);
    box-shadow: none;
}

.support-faq-panel .faq-question {
    display: flex;
    align-items: center;
    gap: 32px;
    width: 100%;
    min-height: 73px;
    padding: 24px;
    border: 0;
    color: var(--visitor-carbon);
    background: var(--visitor-paper);
    font-family: inherit;
    text-align: left;
    cursor: pointer;
}

.support-faq-panel .faq-question:focus-visible {
    outline: 2px solid var(--visitor-lavender);
    outline-offset: -3px;
}

.support-faq-panel .faq-question-title {
    display: block;
    min-width: 0;
    flex: 1;
    color: var(--visitor-carbon);
    font-size: 18px;
    font-weight: 600;
    line-height: 1.4;
    letter-spacing: -0.02em;
}

.support-faq-panel .faq-toggle {
    display: block;
    flex: 0 0 20px;
    width: 20px;
    height: 20px;
    border-radius: 0;
    background-color: transparent;
    background-image: url('/images/icons/support-faq-chevron.svg');
    background-position: center;
    background-repeat: no-repeat;
    background-size: 20px 20px;
    transition: transform 0.2s ease;
}

.support-faq-panel .faq-toggle::before,
.support-faq-panel .faq-toggle::after {
    display: none;
}

.support-faq-panel .faq-item.is-open .faq-toggle {
    transform: rotate(180deg);
}

.support-faq-panel .faq-answer {
    border: 0;
    background: var(--visitor-paper);
}

.support-faq-panel .faq-answer-inner {
    display: block;
    padding: 0 24px 24px;
}

.support-faq-panel .faq-answer-text {
    margin: 0;
    color: var(--visitor-graphite);
    font-size: 15px;
    font-weight: 500;
    line-height: 1.4;
    letter-spacing: -0.02em;
    white-space: pre-line;
}

.support-faq-panel .faq-state {
    display: flex;
    align-items: center;
    justify-content: center;
    flex-direction: column;
    min-height: 180px;
    padding: 32px;
    border: 1px solid var(--visitor-fog);
    border-radius: var(--radius-md);
    color: var(--visitor-graphite);
    background: var(--visitor-linen);
    text-align: center;
}

.support-faq-panel .faq-state strong {
    color: var(--visitor-carbon);
    font-size: 15px;
    font-weight: 600;
}

.support-faq-panel .faq-state p {
    margin: 6px 0 0;
    color: var(--visitor-ash);
    font-size: 13px;
}

.support-faq-panel .faq-loading-indicator {
    width: 26px;
    height: 26px;
    margin-bottom: 16px;
    border: 3px solid var(--visitor-fog);
    border-top-color: var(--visitor-lavender);
    border-radius: 50%;
    animation: faq-loading-rotate 0.8s linear infinite;
}

/* FAQ 로딩 표시를 한 바퀴 회전시킨다. */
@keyframes faq-loading-rotate {
    to {
        transform: rotate(360deg);
    }
}

.support-faq-panel .faq-retry-button {
    min-height: 36px;
    margin-top: 16px;
    padding: 8px 16px;
    border: 0;
    border-radius: var(--radius-md);
    color: var(--visitor-paper);
    background: var(--visitor-lavender);
    font-family: inherit;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
}

/* 기능설명: FAQ 페이지 번호와 이동 버튼을 목록 아래 중앙에 표시한다. */
.faq-pagination {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.faq-pagination[hidden] {
    display: none !important;
}

.faq-pagination__button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 24px;
    height: 24px;
    padding: 0;
    border: 0;
    color: var(--visitor-carbon);
    background: transparent;
    font-family: inherit;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
}

.faq-pagination__button.is-active {
    color: var(--visitor-lavender);
    font-weight: 600;
}

.faq-pagination__button:focus-visible {
    outline: 2px solid var(--visitor-lavender);
    outline-offset: 1px;
}

.faq-pagination__button img {
    width: 20px;
    height: 20px;
}

.faq-pagination__button--previous img {
    transform: rotate(180deg);
}

/* 기능설명: 고객지원과 제휴광고가 공통으로 사용하는 1:1 문의 팝업과 배경 오버레이를 구성한다. */
body.support-inquiry-open {
    overflow: hidden;
}

.support-inquiry-modal {
    --visitor-carbon: var(--career-ink);
    --visitor-paper: var(--career-white);
    --visitor-graphite: var(--career-text);
    --visitor-fog: var(--career-border);
    --visitor-linen: var(--career-surface);
    --visitor-lavender: var(--career-primary);
    --overlay-primary-15: var(--k-overlay-indigo-15);
    --overlay-dark-50: var(--k-overlay-dark-50);
    --line-faint: var(--career-border);
    --radius-md: var(--k-radius-md);
    --shadow-hover: var(--k-shadow-hover);
    position: fixed;
    inset: 0;
    z-index: 1200;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 16px;
    background: var(--overlay-dark-50);
}

.support-inquiry-modal[hidden] {
    display: none !important;
}

.support-inquiry-dialog {
    width: min(100%, 600px);
    max-height: calc(100dvh - 32px);
    overflow-y: auto;
    padding: 32px 24px;
    border-radius: var(--radius-md);
    background: var(--visitor-paper);
    box-shadow: var(--shadow-hover);
}

.support-inquiry-form {
    display: flex;
    flex-direction: column;
    gap: 52px;
}

.support-inquiry-fields {
    display: flex;
    flex-direction: column;
    gap: 32px;
}

.support-inquiry-fields h2 {
    margin: 0 0 10px;
    color: var(--visitor-carbon);
    font-size: 18px;
    font-weight: 600;
    line-height: 1.4;
    letter-spacing: -0.02em;
}

.support-inquiry-field {
    display: flex;
    min-width: 0;
    flex-direction: column;
    gap: 14px;
    margin: 0;
    padding: 0;
    border: 0;
}

.support-inquiry-field label,
.support-inquiry-field legend {
    margin: 0;
    padding: 0;
    color: var(--visitor-carbon);
    font-size: 15px;
    font-weight: 600;
    line-height: 1.4;
    letter-spacing: -0.02em;
}

.support-inquiry-field label span,
.support-inquiry-field legend span,
.support-privacy-check strong {
    color: var(--fm-color-danger);
}

.support-inquiry-field input,
.support-inquiry-field select,
.support-inquiry-field textarea {
    width: 100%;
    border: 1px solid var(--visitor-fog);
    border-radius: var(--radius-md);
    color: var(--visitor-carbon);
    background-color: var(--visitor-paper);
    font-family: inherit;
    font-size: 14px;
    font-weight: 500;
    line-height: 1.4;
    letter-spacing: -0.02em;
    box-sizing: border-box;
}

.support-inquiry-field input,
.support-inquiry-field select {
    height: 36px;
    padding: 0 14px;
}

.support-inquiry-field select {
    padding-right: 42px;
    background-image: url('/images/icons/support-select-chevron.svg');
    background-position: right 14px center;
    background-repeat: no-repeat;
    background-size: 16px 16px;
    appearance: none;
}

.support-inquiry-field textarea {
    height: 200px;
    padding: 10px 14px;
    resize: vertical;
}

.support-inquiry-field input::placeholder,
.support-inquiry-field textarea::placeholder {
    color: var(--visitor-graphite);
}

/* 기능설명: 광고문의 전용 문의종류를 수정할 수 없는 보조 표면으로 표시한다. */
.support-inquiry-field .support-inquiry-fixed-value {
    color: var(--visitor-graphite);
    background: var(--visitor-linen);
    cursor: default;
}

.support-inquiry-field input:focus,
.support-inquiry-field select:focus,
.support-inquiry-field textarea:focus {
    border-color: var(--visitor-lavender);
    outline: 2px solid var(--overlay-primary-15);
}

/* 기능설명: fieldset 범례와 이메일 입력 행 사이에 공통 폼 라벨 간격을 적용한다. */
.support-inquiry-email__row {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-top: var(--k-space-form-label);
}

.support-inquiry-email__row > input:first-child {
    flex: 0 1 200px;
}

.support-inquiry-email__row > input:nth-of-type(2),
.support-inquiry-email__row > select {
    min-width: 0;
    flex: 1;
}

.support-inquiry-email__row > span {
    color: var(--visitor-graphite);
    font-size: 14px;
    font-weight: 600;
}

/* 기능설명: 개인정보 수집 동의 체크와 보관 안내 문구를 표시한다. */
.support-privacy-field {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.support-privacy-check {
    display: inline-flex;
    align-items: center;
    align-self: flex-start;
    gap: 8px;
    color: var(--visitor-carbon);
    font-size: 14px;
    font-weight: 500;
    line-height: 1.4;
    letter-spacing: -0.02em;
    cursor: pointer;
}

.support-privacy-check input {
    flex: 0 0 18px;
    width: 18px;
    height: 18px;
    margin: 0;
    border: 1px solid var(--visitor-fog);
    border-radius: 3px;
    background: var(--visitor-paper);
    appearance: none;
    cursor: pointer;
}

.support-privacy-check input:checked {
    border-color: transparent;
    background-image: url('/images/icons/support-privacy-checked.svg');
    background-position: center;
    background-repeat: no-repeat;
    background-size: 18px 18px;
}

.support-privacy-check input:focus-visible {
    outline: 2px solid var(--visitor-lavender);
    outline-offset: 2px;
}

.support-privacy-check strong {
    font-weight: 500;
}

.support-privacy-copy {
    padding-left: 26px;
    color: var(--visitor-graphite);
    font-size: 14px;
    font-weight: 500;
    line-height: 1.4;
    letter-spacing: -0.02em;
}

.support-privacy-copy p {
    margin: 0;
}

.support-privacy-copy ul {
    margin: 16px 0;
    padding-left: 21px;
}

.support-inquiry-actions {
    display: flex;
    gap: 8px;
}

.support-inquiry-actions button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 1;
    height: 42px;
    padding: 12px 16px;
    border-radius: var(--radius-md);
    font-family: inherit;
    font-size: 14px;
    font-weight: 500;
    line-height: 1.4;
    cursor: pointer;
}

.support-inquiry-submit {
    border: 1px solid var(--visitor-lavender);
    color: var(--visitor-paper);
    background: var(--visitor-lavender);
}

.support-inquiry-cancel {
    border: 1px solid var(--line-faint);
    color: var(--visitor-carbon);
    background: var(--visitor-linen);
}

.support-inquiry-actions button:focus-visible {
    outline: 2px solid var(--visitor-lavender);
    outline-offset: 2px;
}

.support-inquiry-actions button:disabled {
    opacity: 0.6;
    cursor: wait;
}

/* 기능설명: 태블릿에서는 고객센터 사이드바와 FAQ 본문 간격을 축소한다. */
@media (max-width: 1023px) {
    .support-content {
        padding: 80px 0 120px;
    }

    .support-layout {
        gap: 32px;
        width: min(100% - 40px, 900px);
    }

    .support-sidebar {
        flex-basis: 220px;
    }

    .support-faq-panel {
        gap: 40px;
    }
}

/* 기능설명: 모바일에서는 고객센터 메뉴와 FAQ 본문을 세로로 배치한다. */
@media (max-width: 767px) {
    .support-content {
        padding: 52px 0 80px;
    }

    .support-layout {
        flex-direction: column;
        gap: 36px;
        width: min(100% - 28px, 620px);
    }

    .support-sidebar {
        width: 100%;
        flex-basis: auto;
    }

    .support-sidebar__group {
        display: flex;
    }

    .support-faq-panel {
        width: 100%;
        gap: 32px;
    }

    .support-faq-header h2 {
        font-size: 32px;
    }

    .support-faq-panel .faq-filter-options {
        flex-wrap: nowrap;
        overflow-x: auto;
        padding-bottom: 2px;
    }

    .support-faq-panel .faq-filter-button {
        flex: 0 0 auto;
        min-height: 40px;
    }

    .support-faq-panel .faq-question {
        gap: 20px;
        min-height: 68px;
        padding: 20px 12px;
    }

    .support-faq-panel .faq-question-title {
        font-size: 16px;
    }

    .support-faq-panel .faq-answer-inner {
        padding: 0 12px 20px;
    }

    .support-inquiry-dialog {
        padding: 28px 20px;
    }

    .support-inquiry-email__row {
        flex-wrap: wrap;
    }

    .support-inquiry-email__row > input:first-child,
    .support-inquiry-email__row > input:nth-of-type(2) {
        flex: 1 1 calc(50% - 18px);
    }

    .support-inquiry-email__row > select {
        flex: 1 0 100%;
    }

    .support-privacy-copy {
        padding-left: 0;
        font-size: 13px;
    }
}

/* 기능설명: 동작 최소화 설정에서는 고객센터 전환 효과를 제거한다. */
@media (prefers-reduced-motion: reduce) {
    .support-faq-panel .faq-toggle,
    .support-faq-panel .faq-filter-button {
        animation: none;
        transition: none;
    }
}